Frequently Asked Questions (FAQ)

 


What’s your return policy?

Crimson Frost Books has a no returns policy on all ebooks and prints. If you get a book which is damaged or you have an issue opening the electronic format we will replace it free of charge within One day of delivery.


Do you ship oversees and to P.O. boxes?

We ship within all of North America and Europe with limited global mailing available for print copies. The address must be accurate when purchase is made. All electronic deliveries are sent via email download link.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions. See our contact page.